Psychosocial Support Officer

POSITION

Psychosocial Support Officer
Organization: Montigny / Usutu Forest Products Company Limited
Reports to: Clinic Matron

KEY RESPONSIBILITIES

Clinical & Psychosocial Support

• Provide professional individual and group counselling sessions to employees and community members
• Conduct diagnoses and treat patients within scope of practice, coordinating referrals to psychiatrists, psychologists, and rehabilitation centers
• Administer medication as required and maintain accurate medical records with highest level of confidentiality
• Provide Psychological First Aid and crisis intervention services in response to workplace accidents, trauma, and emergencies

Wellness Program & Policy Implementation

• Develop, implement, and promote workplace mental health and wellness programs aimed at enhancing employee wellbeing and productivity
• Coordinate awareness campaigns addressing stress management, substance abuse, suicide prevention, men’s mental health, and gender-based violence
• Support the development and implementation of workplace mental health policies, procedures, and guidelines promoting stigma reduction

Information Management & Stakeholder Coordination

• Manage the end-to-end referral process for specialized care, collaborating with internal and external stakeholders (hospitals, NGOs, insurers)
• Register all patient data on the CIMS information system for government statistics and compile monthly reports
• Serve as primary contact for the Ministry of Health, private practitioners, and community-based organizations regarding psychosocial matters

QUALIFICATIONS

• Degree in Mental Health Nursing (minimum requirement)
• Current registration with the EMDC and Nursing Council
• Degree in Psychology (strong added advantage)
• Minimum 5 years working experience in a similar clinical or psychosocial role

TECHNICAL COMPETENCIES

• Proficiency in Microsoft Office Packages (Word, Excel, PowerPoint, Outlook)
• Experience with CIMS Data Information System for government reporting
• Proven evidence-based practice and multi-professional collaboration
• Strong skills in medication administration and clinical diagnostics
• Ability to work independently and meet strict deadlines

BEHAVIOURAL COMPETENCIES

• Excellent interpersonal and communication skills with high confidentiality standards
• Demonstrated emotional stability, patience, and proactiveness in high-stress situations
• Strong problem-solving and decision-making capabilities
• Effective team player capable of managing service delivery efficiently

HOW TO APPLY

Email updated CV and internal application letter to hr@montigny.co.sz
Deadline: Friday, 6 August 2026

Montigny is an Equal Opportunity Employer. All applications assessed fairly based on merit and role fit.