Privacy Policy

Who We Are

Our website address is https://thubelihle.org. Thubelihle is dedicated to ensuring the security and protection of the personal data we process and to providing a compliant and consistent approach to data protection.​

What Data We Collect

• We may collect the following personal information:
• Your name, email address, and other details if you leave a comment or register on our site.​
• Your IP address, browser type, and operating system.​
• Media or any content you upload, such as comments or images.​
• Any other personal information you voluntarily provide through forms or surveys.​

Legal Basis for Data Processing

We process your personal data based on:

• Consent: By using our site or services, you consent to the processing of your personal information in line with this policy.​
• Contractual Necessity: Processing may be necessary to fulfill a contract with you (e.g., if you register on our site).​
• Legitimate Interest: To improve the services offered and to manage your requests and feedback.​

How We Use Your Information

We use the information we collect for the following purposes:

• To improve your user experience on our website.​
• To process your comments, feedback, or inquiries.​
• To manage your registration and login credentials.​
• To detect and prevent fraud and spam.​
• To comply with legal obligations as outlined by Eswatini’s data protection regulations.​

Cookies

We use cookies to enhance your browsing experience. If you leave a comment, you may opt-in to save your name, email address, and website in cookies for future visits. Cookies related to login will last for two days unless you select “Remember Me,” which will extend the session to two weeks. You can manage cookies in your browser settings.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected or as required by law. Specifically:

• Comments and their metadata are stored indefinitely unless deletion is requested.​
• User registration information is stored until the user requests account deletion.​

How We Protect Your Data

We implement reasonable technical and organizational measures to secure your personal data against unauthorized access, accidental loss, or destruction. However, please be aware that no security measures are completely foolproof.

Data Sharing

We do not sell or share your personal information with third parties, except as required by law or to fulfill the service you’ve requested (e.g., password reset emails). Your data may be shared with:

• Third-party service providers, such as spam detection services.​
• Legal authorities, when required for compliance with legal obligations.​

Data Transfers Outside Eswatini

If we transfer your personal data to service providers outside of Eswatini, we will ensure that appropriate safeguards are in place, such as standard contractual clauses or equivalent legal mechanisms, to protect your data in accordance with Eswatini’s data protection law.

Your Rights Under The Data Protection Act, 2022

Under the Data Protection Act, 2022, you have the following rights:

• Right of Access: You have the right to request access to your personal data.​
• Right to Rectification: If your personal data is inaccurate or incomplete, you can request corrections.​
• Right to Erasure: You have the right to request deletion of your personal data, unless we are legally required to retain it.​
• Right to Restriction of Processing: You may request that we restrict the processing of your data in certain situations.​
• Right to Data Portability: You have the right to request that your data be transferred to you or another service provider in a structured, commonly used, and machine-readable format.​
• Right to Object: You may object to the processing of your personal data in specific circumstances, such as for direct marketing purposes.​
• Right to Withdraw Consent: If data processing is based on your consent, you can withdraw it at any time.​

To exercise these rights, please contact us at info@thubelihle.org We will respond to your request within 30 days, as required by law.

Data Breaches

In the event of a data breach, we will promptly notify affected individuals and the Eswatini Data Protection Authority in accordance with the Data Protection Act, 2022.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you by email.

Contact Information

For any questions or concerns about this Privacy Policy, or to exercise your rights, please contact us at:

Email: info@likusasa.org
Physical Address:
Shop 14, Matsapha Business Centre, Matsapha, M202, Eswatini
P.O. Box 1167, Matsapha, M202, Eswatini

Thank you for trusting Thubelihle with your personal information. We are committed to ensuring your privacy is protected.