IC SOLICITATION ASSESSMENT LEAD
Website Clinton Health Access Initiative, Inc.
Clinton Health Access Initiative, Inc.
Independent Contractor Solicitation
Date Issued: 3rd March 2026
Position: Digital Landscape Assessment Lead
Ethical Conduct and Conflicts of Interest
In accordance with CHAI’s Global Code of Conduct and Conflict of Interest policy, CHAI is committed to conducting business with integrity and objectively selecting independent contractors. CHAI maintains a zero-tolerance policy for acts including but not limited to collusion among individuals, submitting falsified bids, bribery, and/or other forms of fraud. Offerors engaging in such conduct will be disqualified from current and future opportunities. CHAI employees and others acting on CHAI’s behalf are prohibited from accepting or asking for bribes, gifts, fees, or any other object of value or compensation related to doing business. Please contact ethics@clintonhealthaccess.org with any questions or concerns or to report any violations.
Summary of Terms
A. Background
The Clinton Health Access Initiative, Inc. (CHAI) is a global health organization committed to saving lives and improving health outcomes in low- and middle-income countries by enabling the government and private sector to strengthen and sustain quality health systems. For more information, please visit www.clintonhealthaccess.org
The Clinton Health Access Initiative, Inc. (CHAI) invites interested and capable individuals to submit applications for a Digital Landscape Assessment lead role. The assessment is expected to yield a comprehensive, ministry level evidence based on the state of digital transformation in Eswatini. Individuals are invited to submit applications in response to this INDEPENDENT CONTRACTOR SOLICITATION in accordance with Section D, Instructions for Preparation of Application and Submission to CHAI.
This INDEPENDENT CONTRACTOR SOLICITATION does not obligate CHAI to make an award or fund an applicant, nor does it commit CHAI to reimburse for the costs incurred for application preparation. All costs related to application preparation must be borne by the applicant. CHAI will accept no fee for the submission of these applications. CHAI makes no representations or warranties and will not incur any liability under any law as to the accuracy, reliability, or completeness of the information contained in the INDEPENDENT CONTRACTOR SOLICITATION.
B. Application Dates and Requirements
Milestones
| Milestone | Date and Time |
|---|---|
| INDEPENDENT CONTRACTOR SOLICITATION Released | 3rd March 2026, End of Business |
| Applications Due | 6th March 2026, Midnight |
| Estimated Award of Agreement | 13th March 2026, End of Business |
CHAI reserves the right to modify the dates at its discretion.
1. Application Submission and Validity
All responses to this INDEPENDENT CONTRACTOR SOLICITATION must be submitted by the date and time above and must comply with the instructions below in Section D. Instructions and Preparation of Application and Submission to CHAI. Offers must be submitted electronically only to:
eswatinichaihr@clintonhealthaccess.org
Offers received after the deadline are invalid. By submitting this application, the applicant confirms that the application is valid for a period of 60 days.
2. Award
CHAI will examine the offers to determine if they are complete and compliant. CHAI anticipates making one award to one individual; however, it reserves the right to make no award or multiple awards.
C. Eligibility Requirements
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Applicants must be eligible to work in Eswatini.
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CHAI does not sponsor work authorization for Independent Contractors.
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Applicants may apply as individuals (no LLC required).
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Individuals currently employed by the Government of Eswatini (including MoH) are not eligible.
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Applicants must not be debarred or listed on any sanctions or watch lists.
D. Instructions for Preparation of Application
Applicants are required to use the form in Annex A, below, to reply to this INDEPENDENT CONTRACTOR SOLICITATION. Failure to provide all the information required by the INDEPENDENT CONTRACTOR SOLICITATION or submitting an offer that does not respond to the INDEPENDENT CONTRACTOR SOLICITATION in all respects may result in the rejection or disqualification of the offer. The information that the respondent considers proprietary must be clearly marked as such. All such information will be treated confidentially and used by CHAI for evaluation purposes only.
- Technical Application – Applicants are required to write a technical response to the scope of work in Section F, Scope of Work and Deliverables.
- References – Applicants must complete the table in Annex A with references.
- Rate – The resultant agreement will be an independent contractor agreement that is deliverables based. Once the agreement is signed, no additional fees, taxes, or costs maybe added post award. All rates must be made in SZL.
- Curriculum Vitae (CV) – Applicants must submit a complete CV as an attachment to the application.
E. Terms and Conditions of Independent Contractor Agreement
Any agreement that results from this solicitation will be subject to CHAI’s standard agreement terms and conditions. A copy is available upon request. For the purpose of this solicitation, please note that the following terms apply:
- Confidentiality: Information which the applicant considers to be confidential or proprietary must be clearly marked as such. All such information is treated as confidential by CHAI for assessment purposes only. Should the applicant anticipate submitting confidential or propriety information to CHAI, please contact the POC for these solicitations to request a copy of CHAI’s standard NDA.
- Ethical Conduct and Conflicts of Interest: In accordance with CHAI’s Global Code of Conduct and Conflict of Interest policy, CHAI is committed to conducting IC solicitations with integrity and objectively selecting suppliers and vendors. CHAI maintains a zero-tolerance policy for acts including but not limited to collusion among vendors, submitting falsified bids, bribery, and/or other forms of fraud. Applicants engaging in such conduct will be disqualified from current and future opportunities. CHAI employees and others acting on CHAI’s behalf are prohibited from accepting or asking for bribes, gifts, fees, or any other object of value or compensation related to doing business. Contact ethics@clintonhealthaccess.org with any questions or concerns or to report any violations, or the CHAI Whistleblower Hotline at chai@integritycounts.ca (+1 866-921-6714 [Toll-Free U.S.] or +1 604-922-5953 [International]).
F. Scope of Work and Deliverables
1. Scope of Work
Working closely with the E-Government Unit and CHAI, the Consultant will:
i. Review Existing Documents
Review the 2015-2019 E-Government Operational Framework Understand what was planned for each ministry, which initiatives were included, and what targets were set. This is the baseline against which actual implementation will be assessed.
ii. Facilitate
Conduct structured ministry assessments Using the Ministry Digital Transformation Assessment Tool (already developed by CHAI/E-Gov Unit), the Consultant will conduct facilitated interviews with the ICT focal point and relevant officials in each ministry. Each session is expected to take approximately 2.5 to 3 hours. The E-Government Unit will support scheduling.
iii. Document – Collect Data Across Five Dimensions
| Dimension | What is Captured |
|---|---|
| Digital Systems | Systems owned, status (running/partial/abandoned), design, data stored |
| Planned vs. Achieved | Commitments vs delivery under 2015–2019 framework |
| Digital Skills & Staffing | ICT staff numbers, capacity, gaps |
| Service Delivery | Online vs manual services; barriers to digitalisation |
| Budget & Governance | ICT budget, strategy, governance structures |
iv. Analyze and Report
Synthesize findings and produce the Assessment Report Compile all ministry-level data into a consolidated Digital Landscape Assessment Report. The report should include ministry-level profiles (a 1-2 page summary per ministry), cross-cutting analysis identifying patterns and systemic barriers, a comparison of ministry digital maturity levels, and recommendations for the new strategy.
2. Deliverables and Schedule
The Data Collection Assistant is responsible for the following deliverables:
| Deliverable | Target Date | Format |
|---|---|---|
| Inception note confirming assessment schedule and approach | End of Week 1 | 2-page memo |
| Completed assessment data for all ministries | End of Week 4 | Excel/KoboCollect tools |
| Preliminary findings slide deck | End of Week 5 | PowerPoint |
| Final Digital Landscape Assessment Report | End-April 2026 | Word document (30–50 pages) |
3. Period of Performance
17th March 2026 to 30th April 2026
Annex A: Independent Contractor Application Form
To: CHAI Eswatini – Human Resources
Reference: CHAI INDEPENDENT CONTRACTOR SOLICITATION
General
I, the undersigned, hereby provide this offer to perform the work described in the referenced INDEPENDENT CONTRACTOR SOLICITATION. I acknowledge and agree to all terms and conditions. I certify that I/my business entity is eligible to participate in this solicitation and that I am not debarred, nor on any watchlist or sanctions list. I further certify that, to the best of my knowledge, I have no close, familial, or financial relationships with CHAI staff or individuals representing CHAI; and that I have no close, familial, or financial relationships with any other individuals replying to this INDEPENDENT CONTRACTOR SOLICITATION. If I become aware of a potential conflict I will immediately notify ethics@clintonhealthaccess.org.
My application remains valid for 60 days from the date of submission
| General Information | |
| Name | |
| Address | |
| Phone Number | |
Past Performance
I hereby provide three references for similar work that I acknowledge may be contacted at any time by CHAI.
| Past Performance | |
Reference 1
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Reference 2
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Reference 3
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Technical Application
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Familiarity with the Eswatini e-Government landscape.
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Experience supporting national strategy development processes.
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Knowledge of e-government frameworks such as Government Enterprise Architecture concepts.
Rate
Payable on deliverable basis.
Signature
Name (Printed)
Title
Signature
Date
Attachment: CV

