COMMUNICATIONS AND STAKEHOLDER OFFICER

VACANCY ANNOUNCEMENT

COMMUNICATIONS AND STAKEHOLDER OFFICER

Overview

The Eswatini Energy Regulatory Authority (ESERA) seeks to recruit a suitably qualified and results-oriented individual for the position of Communications and Stakeholder Officer.

Reports to: Communications and Stakeholder Manager

Key Responsibilities

• Implement communications and stakeholder engagement strategies and policies
• Develop and disseminate communication content across print, digital, and social media platforms
• Support public relations activities (media engagement, press briefings, media monitoring)
• Manage and update ESERA’s website and social media platforms
• Develop multimedia content (graphics, infographics, visuals) using tools like Canva
• Ensure consistent branding and corporate identity across all materials and events
• Support photography and videography for ESERA activities
• Promote consumer education and public awareness on electricity and petroleum regulation
• Coordinate stakeholder engagements, consultations, and outreach programmes
• Track and report on customer complaints and stakeholder interactions
• Compile stakeholder and consumer reports for management
• Support Corporate Social Responsibility (CSR) initiatives

Qualifications and Competencies

Minimum Requirements:

• Bachelor’s degree in Public Relations Management or equivalent
• Minimum 5 years’ relevant experience in corporate communications/corporate affairs
• At least 3 years at senior level
• Valid driver’s licence

Skills & Competencies:

• Strong media writing (traditional and social media) and media relations
• Excellent oral and written communication skills
• Strong marketing communication, events management, and brand management skills
• Experience in social media and website management
• Design, content production, photography, and videography skills
• Computer literacy (MS Office Suite)
• Experience with email marketing tools and Canva (advantageous)
• Ability to work under pressure with minimal supervision
• Results-oriented with strong interpersonal skills
• Positive attitude and willingness to learn

Application Details

Submit:

• Detailed Curriculum Vitae
• Certified copies of certificates and transcripts

Email: recruitment@esera.org.sz
Closing Date: 8 May 2026

Address to:
Human Resources and Administration Manager
RHUS Office Park
Karl Grant Street
Mbabane, Eswatini