CBHIS TECHNICAL ASSISTANT OFFICER

while still structured for Jobs Eswatini:

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CBHIS Technical Assistant Officer (Independent Contractor)

Organisation: Clinton Health Access Initiative (CHAI)
Location: Mbabane, Eswatini
Closing Date: 2 April 2026
Contract Period: 1 May 2026 – 31 December 2026

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About CHAI

The Clinton Health Access Initiative (CHAI) is a global health organization dedicated to improving health outcomes in low- and middle-income countries by strengthening health systems and expanding access to quality care.

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Role Overview

CHAI is recruiting a Technical Assistant Officer to support the enhancement, deployment, and national rollout of the Community-Based Health Information System (CBHIS).

The role will contribute to improving healthcare delivery by strengthening digital systems, enhancing data quality, and supporting monitoring of services at community and facility levels across Eswatini.

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Key Responsibilities

System Development & Support

• Assist with system enhancement, debugging, and issue resolution
• Support maintenance and performance improvements of CBHIS

Testing & Quality Assurance

• Conduct unit testing, system testing, and User Acceptance Testing (UAT)
• Document test cases, results, and system defects
• Validate system functionality against requirements

Documentation

• Develop and maintain:
  • Software Requirements Specifications (SRS)
  • System design and workflow documentation
  • API documentation
• Prepare user manuals and training materials

Implementation & Training

• Support system deployment and configuration
• Train healthcare workers, administrators, and stakeholders
• Provide on-site and remote support during rollout

Data Management & Reporting

• Perform data validation, cleaning, and quality checks
• Generate reports and dashboards
• Monitor system usage and data quality indicators

Device & Security Management

• Maintain inventory of CBHIS devices (tablets, laptops, servers)
• Track device allocation and usage
• Implement security protocols (passwords, access control, encryption)
• Troubleshoot device issues and ensure compliance with MoH policies

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Key Deliverables

• Monthly progress reports on CBHIS rollout
• System testing and UAT reports
• Bi-weekly data quality and monitoring reports
• Training materials and reports
• Technical documentation (SRS, APIs, workflows, database dictionary)
• Device inventory and security compliance reports

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Minimum Qualifications

• Diploma or Bachelor’s Degree in IT, Computer Science, Software Engineering, or related field
• Experience in software development or health information systems
• Proficiency in MySQL or Microsoft SQL Server
• Basic web development or scripting experience
• Strong communication skills in English and siSwati
• Must have legal right to work in Eswatini

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Preferred Skills

• ASP.NET (C#/VB.NET)
• Node.js and REST API development
• Database design and optimization (MySQL/MSSQL)
• API integration and interoperability
• Version control systems (Git)
• Mobile or hybrid app development

Advantage:

• Experience with CBHIS, HMIS, or DHIS2
• Knowledge of Eswatini’s community health systems

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Eligibility

• Open to individuals or registered business entities
• Businesses must provide valid registration documents
• Government employees are not eligible

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Application Requirements

Applicants must submit:

• Completed application (Annex A)
• Technical proposal demonstrating relevant experience
• CV
• Three references
• Proposed daily rate (SZL)

 Submit to: eswatinichaihr@clintonhealthaccess.org

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Important Information

• Applications must be submitted electronically before the deadline
• Late applications will not be considered
• Applications remain valid for 60 days
• CHAI reserves the right to make one, multiple, or no awards
• Zero tolerance for fraud, bribery, or conflicts of interest

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 For full details: https://tinyurl.com/y5kwmf5a