COMMUNICATIONS AND PUBLIC RELATIONS OFFICER

COMMUNICATIONS AND PUBLIC RELATIONS OFFICER

12 Months Fixed-Term Contract (Renewable)

Ezulwini Town Council (EZTC) invites suitably qualified and experienced candidates to perform public relations, internal and external communication duties, including building and maintaining a positive EZTC public image and reputation, branding, media coverage, internal and external publications, and communication. The position reports to the Corporate Services Manager.

MAIN RESPONSIBILITIES

• Develop and create communication materials including newsletters, press releases, speeches, brochures, and promotional content.
• Manage and update the Council website, social media platforms, and other digital communication channels.
• Ensure all communication materials comply with Council branding and communication standards.
• Create, schedule, and monitor social media content to enhance public engagement and awareness.
• Manage social media accounts, respond to enquiries, and coordinate timely responses with relevant departments.
• Build and maintain positive relationships with media stakeholders and coordinate media engagements.
• Monitor media coverage and prepare communication and media reports.
• Plan and implement public relations initiatives, customer satisfaction surveys, and crisis communication activities.
• Design and execute marketing campaigns to promote Council services, programs, and events.
• Develop and produce marketing and promotional materials including advertisements, posters, and flyers.
• Coordinate branding, visibility, and publicity for all Council projects, events, and activities.
• Develop and distribute internal communication materials and facilitate effective information sharing across departments.
• Assist in developing communication, media, social media, and branding policies and procedures.
• Prepare monthly reports on communication, marketing, and stakeholder engagement activities.
• Assist in the preparation and management of the unit budget.

PROFESSIONAL QUALIFICATIONS, SKILLS AND EXPERIENCE

• Bachelor’s Degree in Marketing and Communications, Public Relations, Journalism, or equivalent.
• Professional body affiliation, e.g. PRISA (Public Relations Institute of Southern Africa).
• 2–3 years relevant work experience.
• Social media management certification.
• Interpersonal and organizational skills.
• Communication skills.
• Writing and editing skills.
• Time management.
• Multitasking skills.
• Content creation, innovation, and creativity.
• Stakeholder management and networking.
• Proficiency in digital marketing and communication tools.
• Media relations/public relations.
• Events coordination.

APPLICATION PROCEDURE

Written applications should be accompanied by a curriculum vitae and certified copies of qualifications.

• Directed to: The Corporate Services Manager
• Hand Delivery: Applications will not be accepted.
• Email: recruitment@ezulwini.co.sz
• Closing Date: Tuesday, 21 July 2026
• Correspondence will be limited to shortlisted applicants.
• Appointment will be subject to verifications, assessments, and reference checks.