Human Capital Officer

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Location: Mbanane
Posted Today
Ref: JR-76051

Let’s Write Africa’s Story Together!
Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

Job Description
To provide essential operational and administrative support across the Human Capital function, ensuring the effective delivery of HR processes and a positive employee experience. The role assists the Human Capital Business Partner with key activities including recruitment, onboarding, performance management, employee relations, training coordination, and policy compliance. This is a fixed-term position on a two-year contract.

Responsibilities

Recruitment & Onboarding

• Coordinate end-to-end recruitment logistics (job adverts, shortlisting support, scheduling interviews).
• Prepare interview packs and assessment tools.
• Conduct reference, background, and credential checks.
• Facilitate onboarding and orientation of new employees.
• Maintain recruitment tracking tools and candidate records.

HR Administration & Record Management

• Maintain accurate employee files (physical and digital).
• Update HR databases (workday).
• Manage employee contract renewals and probation review reminders.
• Prepare HR letters (confirmation letters, employment verification, contract amendments).
• Support payroll inputs (attendance, overtime, allowances, deductions).

Employee Relations Support

• Serve as first point of contact for routine employee HR queries.
• Assist in scheduling and documenting disciplinary, grievance, and counseling meetings.
• Support employee wellness initiatives, culture activities, and engagement activities.

Performance & Talent Management

• Assist with the administration of performance review cycles.
• Maintain training records and assist with coordinating workshops or learning interventions.

Compliance & Policy Support

• Ensure employee files and processes comply with labor laws and internal policies.
• Support audits and compliance reviews.
• Assist in communicating and implementing new or revised policies.
• Maintain confidentiality and data protection standards.

Reporting

• Prepare monthly HC dashboards and metrics (headcount, turnover, leave, trainings, vacancies, etc.)
• Assist the HCBP with ad-hoc reports and presentations.

Personal Capability Building

• Develop own capabilities through assessment and development planning activities, including ongoing education, attending conferences, and reading specialist media.

Requirements: Skills, Qualifications, and Experience

• Bachelor’s degree in Human Resources Management, Industrial Psychology, or related field.
• 1-3 years’ experience in HR administration or generalist support.
• Familiarity with HRIS systems and basic payroll processes.

Skills

• Collaboration, Computer Literacy, Data Analysis, Data Compilation, Data Controls, Data Management, Desktop Publishing (DTP), Employee Relationships, Executing Plans, Human Capital Management Systems, Human Resources (HR), Human Resources Administration, Information Management, Knowledge Management, Learning and Development (L&D), Numerical Aptitude, Oral Communications, Policies & Procedures, Policy Compliance, Report Review, Team Communication.

Competencies

• Business Insight
• Collaborates
• Communicates Effectively
• Decision Quality
• Ensures Accountability
• Financial Acumen
• Manages Complexity
• Optimizes Work Processes

Education

• Bachelor’s Degree (B): Human Resources Management, Bachelor’s Degree (B): Industrial and Organisational Psychology

Closing Date: 16 February 2026, 23:59